Contact information
We're here to help. Have a question about your order, a product, or anything else? Don't hesitate to reach out — our team is happy to assist and will get back to you within 1–2 business days.
Get In Touch
Email blackridgegroupnc@gmail.com
Mailing Address Black Ridge Group 4934 Derbyshire Dr Charlotte, NC 28270 United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST) Saturday – Sunday: Closed
We do our best to respond to all inquiries as quickly as possible. If you reach out outside of business hours, we will get back to you on the next working day.
Need Help With an Order?
For questions about tracking, delivery, returns, or your order status, the fastest way to reach us is by email. Please include your order number in your message so we can assist you as quickly as possible.
You can also track your order directly on our website using the Track Your Order page.
Prefer a Form?
If you'd like to send us a message directly, head over to our Contact Us page and fill out the contact form — we'll get back to you shortly.